Reference

Terms and Conditions at 101z

These terms govern every account opened on 101z.fun and set out exactly what you agree to when you access the lobby, fund your account via UPI, Paytm or…

Account eligibility subject to local lawUPI, Paytm, PhonePe deposits coveredWithdrawal terms clearly statedApplicable to all 101z account holdersGoverned by applicable Indian regulations
101z Terms and Conditions at 101z
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or you want to raise a dispute about how a term has been applied to your account, our support team is available around the…

Live Chat Open a live chat session directly from your account dashboard any time, day or night, to ask about a specific clause or how it applies to your 101z account activity.
Email Support Send a detailed query to [email protected] and include your account ID. We handle terms disputes and clarification requests by email with a target reply within 24 hours.
In-App Help The help widget inside the 101z mobile app connects you directly to a support agent. Use it when you have a question about deposit terms, withdrawal conditions or account eligibility.
HOW WE HANDLE ACCOUNTS

Account Security and Data Practices at 101z

We handle your account data, transaction history and personal details with specific controls in place. Here is what we do across six key areas that affect every 101z account holder in India.

Data We Hold

We store the details you submit at registration — name, contact information and KYC documents — along with your deposit and withdrawal history via UPI, Paytm and PhonePe. We do not sell this data to third parties.

Cookie Use

Cookies on 101z.fun track your session state and login status. We use no third-party advertising cookies. You may manage cookie preferences through your browser settings at any time without affecting your account access.

Account Security

Your account password is stored as a one-way hash; we cannot read it. Two-factor authentication is available and encouraged. Any suspicious login attempt triggers an email alert to your registered address immediately.

Data Retention

We keep your account records for as long as your account remains active and for a period thereafter as required by applicable financial regulations. You may request a summary of retained data by contacting us at [email protected].

Requesting Changes

To correct personal details, update your linked UPI or Paytm account, or request deletion of data we are not legally required to retain, submit a written request via email with your account ID and a clear description of the change.

Who Handles Your Query

Terms and data queries are handled by our compliance desk, not a general queue. You will receive a named point of contact for any dispute that requires more than one exchange to resolve — no anonymous ticket loops.

Frequently Asked Questions About These Terms

The questions below address what account holders in India ask most often about the 101z terms and conditions. If your question is not answered here, reach our compliance desk via live chat or email.

These terms apply to every person who opens or uses a 101z account. Access is available where local law in your Indian state or territory permits. It is your responsibility to check that using 101z is lawful in your jurisdiction before registering.

We can update these terms, but we will notify you by email or an in-account message before any material change takes effect. Minor corrections such as typos or formatting do not require advance notice and take effect immediately.

Contact our support team via live chat or email at [email protected] with the specific clause reference and your concern. If the clause conflicts with applicable Indian law, local law takes precedence and we will apply it accordingly to your account.

Deposits via UPI, Paytm and PhonePe are subject to the payment processing clause. Once a deposit is confirmed by the payment provider, it is credited to your account balance. Disputes about uncredited deposits must be raised within 7 days of the transaction date.

You may request a copy of the personal data we hold about you, or ask us to delete data we are not legally required to retain. Send your request to [email protected] with your account ID. We aim to respond within 10 business days.

We may suspend an account if we detect a breach of these terms, fraudulent activity, or if required to do so under applicable Indian regulations. You will receive written notice of any suspension along with the reason and a path to appeal.

These terms are governed by the laws applicable in India. Where your state or territory has specific regulations that apply to online accounts or digital payments via UPI, Paytm or PhonePe, those local rules take precedence over any conflicting clause in this agreement.